Refund Policy

At Inundation Insurance, we aim to provide our customers with the best flood insurance solutions tailored to their needs. However, we understand that circumstances may change, and you might need to request a refund. Please read our refund policy below for detailed information.

Eligibility for Refunds

Refunds may be granted under the following conditions:

  • The policyholder cancels their policy within 30 days of purchase.
  • The policyholder has not filed any claims during this period.
  • The cancellation is made in writing and sent to our customer service email.

How to Request a Refund

To initiate a refund request, please follow these steps:

  1. Send an email to our customer service team at [email protected] with your request for a refund.
  2. Include your policy number and any relevant details regarding your purchase.
  3. We will review your request and respond within 5-7 business days.

Refund Process

Once your refund request is approved, please allow 7-10 business days for the refund to be processed and credited back to the original payment method used at the time of purchase.

Exceptions

Please note that refunds will not be granted in the following cases:

  • Policies that have been active for more than 30 days.
  • Claims have been filed against the policy.
  • Failure to provide the necessary documentation for the refund request.

Contact Us

If you have any questions regarding our refund policy or need assistance with your request, please feel free to reach out to us:

Thank you for choosing Inundation Insurance for your flood insurance needs. We are here to help you navigate your policy with ease and confidence.